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Last update: August 26, 2024

Operator Orders

The Operator orders section in the main menu displays all the orders as they are submitted by customers via the storefront. In the Operator orders section, you can:

View orders

A common scenario is as follows:

  1. A customer buys products in the storefront. There can be products from various vendors in one order:

    Customer order

  2. The operator sees the newly placed order in the Operator orders section:

    Operator order

  3. The order automatically is split between vendors. Each vendor sees only their part of the order in the Vendor portal:

    Order as seen by Vendor 1

    Order as seen by Vendor 2

Manage orders

To manage the orders:

  1. Click Operator orders in the main menu.
  2. In the next blade, select the order you need to review.
  3. In the next blade:

    Order management

  4. In the widget section:

    Order management widgets

  5. In the order documents section:

    Order documents

  6. Use the toolbar to save, reset changes, delete order, cancel document, or get invoice PDF.